Thursday, October 3, 2013

Week 1 EOC: Great Customer Service

A great customer service experience I have had is when I went to fright dome and the worker who was in charge of letting people inside the haunted house was very nice. She complimented me on my shirt and start conversations with whoever was in the front of the line. She was very good with making the people have a good experience and kept them wanting to come back next year. She also gave great idea's as you observed her to how you should treat people while still trying to set a creepy vibe for a haunted house. The best customer service is when they want to get to know the person and have a good vibe. If you have a good vibe and mood it will rub off on others and put them into a good mood for the rest of the day. Whenever I go out to eat somewhere I notice the people who are grumpy then the people who always have smiles on their face because you don't know they could have had a rough day but they want everyone to have a good experience. The best experience when you go out to eat is to have a waitress or waiter who is always there whenever you need them for something and they don't get annoyed or act like they are annoyed their just happy and always smiling.

No comments:

Post a Comment